Returns

Return and Exchange/Refund

Refunds/Exchanges are offered on any unused product and can only be performed within 30 days from the delivery date with proof of purchase. Please email us at cardinalcreate@gmail.com beforehand, as all refunds are handled on a case-by-case basis.

• We don't refund the cost of shipping, nor do we cover the cost of return shipping.

• Refunds/Exchanges for damaged products cannot be issued if photos are not provided.

• Refunds/Exchanges are not offered for items that have not arrived unless ______

• Refunds can only be issued in the original form of payment or store credit. Note that you will have to shoulder return fees and reshipping fees (for exchange)

• The following products are final sale and may not be returned or exchanged

  • Soothing Paw Balms For Dogs - Anxiety, Cracked Paws

  • Goats Milk Soaps Scented Soaps

  • Essential Oil Shower Steamers

• Questions? Please let us know! We want to answer any question you have regarding your needs.